Player protection

Responsible gaming on pjok app — stay safe, have fun

Gaming is entertainment, not an obligation — this belief is the foundation of pjok app's responsible gaming policy. We want every player in Bangladesh to enjoy themselves within their limits and ensure the safety of themselves and their families.

Secure account protection Set time limits Set deposit limits Self-exclusion feature Mental health awareness 24/7 support available Minors prohibited Steps to reduce harm Secure account protection Set time limits Set deposit limits Self-exclusion feature Mental health awareness 24/7 support available Minors prohibited Steps to reduce harm
Core principles

Our responsible gaming commitment

Pjok app believes that entertainment is truly enjoyable only when it is experienced in a controlled and mindful way. We are committed to creating a safe environment for players in Bangladesh, where every individual can understand and respect their own limits. Our platform includes tools to help you maintain healthy gaming habits. We actively work to prevent problematic gaming and are here for you in any situation.

Deposit & spending limits

Set your own limit for how much you deposit daily, weekly, or monthly. Once the set limit is reached, transactions will be automatically blocked. Changing this limit requires a minimum 72-hour cooling-off period, which prevents overspending in emotional moments. This feature is highly effective for sticking to a financial plan.

Session time control

To avoid the harmful effects of prolonged gaming, you can set a maximum daily session time. Once the time is up, the platform will automatically prompt you to take a break. Regular breaks are not only good for mental health — they also make the gaming experience more enjoyable. This tool is your best companion for maintaining a healthy routine.

Self-exclusion & breaks

If you feel you need some distance, you can temporarily suspend your account for a set period (from 7 days up to 6 months). During this time, login will be completely disabled and no promotional messages will be sent. A long-term self-exclusion option is also available, which allows for permanent account closure. We fully respect your decision.

Protection of minors

Pjok app strictly prohibits anyone under 18 from registering or playing. An age verification process is followed during registration and identification may be requested in suspicious cases. Use a strong password and keep your device locked to prevent younger family members from accessing your account. Be aware today for a safer future.

Awareness

Build healthy gaming habits

The line between gaming for fun and problematic gaming often lies in small everyday habits. By following the tips below, you can always keep gaming a positive experience. pjok app wants every session to be enjoyable and safe for you.

  • Set your budget in advance

    Before starting a game, decide in your mind or write down the maximum amount you are willing to spend. Never go beyond this limit, even in the hope of winning.

  • Don't treat winning as guaranteed

    Gaming is purely for entertainment, not a source of income. Previous wins do not guarantee results in future rounds.

  • Take a break when you're feeling down

    Playing when angry, frustrated, or lonely impairs your decision-making ability. Only start a session when you are in a calm state of mind.

  • Play within your time limits

    Finish playing when your allotted time is up. Always prioritize sleep, family, and work over gaming.

  • Stay open with your loved ones

    Talk openly with family or friends about your gaming habits. If they express concern, take their words seriously.

  • Don't try to chase your losses

    Placing more bets to recover lost money often makes the situation worse. Accept losses as a normal part of the experience.

Recognize the signs of problem gaming

If any of the following signs appear in you or someone you know, it's time to seek help. Acknowledging a problem is a sign of courage, not weakness.

  • Consistently spending beyond your budget
  • Feeling unable to stop playing
  • Neglecting work or relationships
  • Borrowing to cover losses
  • Lying about gaming
  • Feeling restless when unable to play
Support

We're here when you need help

The pjok app customer support team is always here for you. If you feel that gaming is having a negative impact on your life, contact us immediately — we will respond without judgment and with a supportive approach. You can set self-exclusion or limits at any time from your account settings, or request it directly from our support team. For professional mental health assistance, we recommend reaching out to Bangladesh's national mental health helpline. Remember, asking for help is the bravest step you can take.

Email support

[email protected]

Account tools

Log in and set your limits from settings

FAQ section

Find answers to common questions in our FAQ page

Get started safely

Play responsibly, double the fun

Pjok app respects your entertainment and places the highest importance on your safety. Join a safe gaming environment and visit our FAQ section if you have any questions.

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